VMware acquired well-liked cell system administration (MDM) suite AirWatch (which begins at $four.33 per system per thirty days) roughly three years in the past. For VMware, aiming for the highest and choosing up the market chief (in response to Gartner and others) was a key strategic transfer and the corporate has capitalized on it in spades. Once we final reviewed it greater than a yr in the past, we gave VMware AirWatch our Editors’ Alternative award and rightly so. It stays on the high of the heap with this replace. We put the most recent model by means of its paces and located it to be certainly one of, if not the, easiest-to-use MDM instruments we examined. The VMware AirWatch Software program-as-a-Service (SaaS) utility presents lots of the similar web-facing administration instruments you get from the opposite distributors on this evaluation, together with IBM MaaS360 and Microsoft Intune, particularly when it is mixed with Microsoft’s Enterprise Mobility + Safety (EMS) Suite.
Whereas different instruments, reminiscent of Citrix XenMobile, have fallen again within the pack, the VMware lead has truly widened, not less than from a functionality perspective. A lot of that is because of VMware’s Workspace One product, which brings the corporate’s identification administration capabilities and its app administration and supply know-how below one administration umbrella.
That is key, because it means combining VMware AirWatch and Workspace One lets directors ship and handle apps for each cell and desktop machines. This blurs the traces between present MDM options and the place the market appears to be headed, which is within the course of straightforward system administration no matter kind issue or cell capabilities. Different distributors are bringing desktop administration options to their merchandise as properly. A lot of this comes from buyer demand, from clients seeking to consolidate the variety of administration consoles their IT employees should monitor.
Set up and Machine Enrollment
Getting signed up for a VMware AirWatch trial demo takes just some minutes on their web site. Clicking on the Free Trial hyperlink launches a sign-up web page the place you will need to enter your contact information, together with an organization e-mail tackle. The standard course of features a name from an account consultant to raised perceive your wants. I used to be in a position to skip that step for this evaluation and get straight to testing the product.
An introductory e-mail contains hyperlinks to a customized web site and log-in info. After getting previous the log-in display, I used to be greeted with a Getting Began web page that included numerous steps that wanted to be achieved previous to registering gadgets. VMware AirWatch requires an Apple Push Notification (APN) certificates as does each different product on this comparability. To acquire that certificates, I needed to first obtain the VMware AirWatch certificates request, which is then uploaded to an Apple web site. The ultimate step is to generate the APN certificates and register it for future use.
I went by means of the enrollment course of on all three platforms to get a really feel for the circulate. For Android and Apple iOS, you should utilize a QR code supplied within the enrollment e-mail to fill within the needed account info. On the Microsoft Home windows 10 Cell system, I needed to manually enter the knowledge from the Setup/Accounts web page. This wasn’t an enormous deal however did require some extra steps not required on the opposite gadgets.
On Apple gadgets, you will need to first obtain the VMware AirWatch MDM app from the Apple Retailer after which launch the app to start the registration course of. The best means to do that is to make use of the QR code supplied from the VMware AirWatch enrollment e-mail to enter the required credentials. Additionally it is doable to make use of the QR code on the opposite supported platforms as properly. Throughout the registration course of, I used to be taken to the iPad settings display the place I needed to okay and set up the requisite VMware AirWatch providers.
Enrolling an Android system additionally requires an app obtain from the Google Retailer, adopted by a sequence of knowledge pages. As soon as once more, utilizing the QR code helps eradicate any typing errors at this level. The previous few steps contain approving the set up of the agent and a device-specific app, which takes care of locking and wiping, if needed.
The dashboard on the VMware AirWatch console enables you to shortly scan for issues primarily based on colours. Purple means one thing is fallacious and helps to shortly establish the place your focus ought to be. Clicking on any of the colours will drill down into that particular situation with extra detailed info beneath. The interactive graphs are responsive, and every graphical widget might be personalized to indicate the knowledge in simply the way in which you wish to see it. New options embrace expanded reporting choices plus the flexibility to deploy apps by means of the Workspace One unified app catalog.
It’s a comparatively easy course of to create a coverage to require a private identification quantity (PIN) ought to the system not have one turned on. I created this for the Home windows cellphone and clicked Publish. The subsequent time the cellphone display went clean, it required me to set a PIN upon waking up the cellphone. This does increase the difficulty of guaranteeing the cellphone is within the possession of the proprietor when this course of is initiated.
Reporting is a key function I needed to judge for every vendor. VMware AirWatch element screens embrace the flexibility to export the information to a CSV file to make use of in reporting or for additional evaluation. It is also doable to construct filters to indicate gadgets by any variety of completely different classes to get a fast report on issues, compliancy points, or any certainly one of numerous customized attributes. New experiences within the newest model add the flexibility to see app particulars by system, detailed system stock, and extra.
A Aggressive Worth
VMware AirWatch pricing begins at $four.33 per system per thirty days and goes as much as $9.33 per system per thirty days for his or her full-featured cloud providing. On-premises pricing begins at $50 per system per yr and goes as much as $130 per system per yr plus a upkeep price.
VMware AirWatch offers the whole lot it is advisable get management of your enterprise cell gadgets. The fee is barely greater than a few of the different merchandise on this evaluation however not considerably sufficient to be an actual blocker. With different options obtainable and a transparent improve path, it is a product you can begin with slowly after which increase as your wants develop.