Citrix has been a participant within the distant desktop marketplace for over 25 years. A couple of years in the past, they jumped into the cellular gadget administration (MDM) house with Citrix XenMobile (which begins at $2.25 per gadget per thirty days). After we checked out Citrix XenMobile final 12 months, we targeted on enrollment and set up on the totally different platforms in addition to the product’s inherent administration capabilities. For this replace, we confirmed these capabilities have been nonetheless current after which delved deeper to check reporting and the productiveness purposes offered by Citrix. For this take a look at, we have been supplied with a take a look at account for XenMobile verison 10.6.three.14 that was hosted by Citrix. This allow us to take a look at the app with out the effort of putting in an area model of the software program, and it is out there as a typical deployment path to clients, too. However, whereas we appreciated the Citrix Worx apps, general we discovered that XenMobile remains to be on the advanced facet, even for IT directors. Because of this the product stays barely behind Editors’ Selection winner VMware AirWatch.
A notable latest growth for Citrix is a partnership the corporate has established with Microsoft and its Enterprise Mobility + Safety (EMS) Suite, which incorporates not solely Microsoft Intune however a number of safety and identification administration instruments from Microsoft Azure, together with Azure Energetic Listing (AD). The large query most individuals most likely have is, “Why would I want two MDM options?” One reply to that query comes from a buyer request to supply assist for shared units and apps. This is not at the moment potential with Microsoft Intune as particular person accounts are required in Workplace 365. The opposite reply is that many present Citrix clients wish to use the safe Citrix apps but in addition wish to benefit from Workplace 365 and the Microsoft identification capabilities. Now clients can get the perfect of each worlds and, in lots of circumstances, they have already got entry to those merchandise by means of company enterprise agreements.
One other key element of the Citrix platform is their NetScaler distant entry and software program. This product has historically been used to handle giant numbers of digital desktop and distant customers. New enhancements add the flexibility to assist each Gadget VPN (Citrix’s common gadget VPN) and a MicroVPN (Citrix’s model of a private VPN) to supply safe entry to inside company sources for distant customers. Whereas NetScaler is a separate product, it does have to be thought of as a part of Citrix’s capabilities within the case of very giant deployments the place you’ve a excessive quantity of visitors from outdoors the firewall.
Set up and Gadget Registration
The preliminary evaluate of Citrix XenMobile was completed utilizing an on-premises set up of their administration server, delivered as a Hyper-V digital machine (VM). For this up to date evaluate, we used a take a look at occasion offered by Citrix and hosted of their cloud surroundings. A small variety of enrolled units have been already current, making it just a little nearer to an actual deployment. We additionally enrolled our take a look at units utilizing particular person invites despatched by way of textual content message. Enrollment invites might be despatched by way of SMS for a single native or AD consumer. For teams, the invitation will come both by way of SMS to the gadget’s cell phone quantity or by means of an e mail through the use of profile info.
Registering particular person units consists of downloading the Worx Dwelling app from the device-specific app retailer after which coming into within the acceptable consumer info. For iOS units, some extra authorization steps are required to put in the customized certificates. With this performed the gadget ought to present up within the administration console pretty rapidly and report every little thing it finds. I had no points registering all three units used for this take a look at, and the general course of right here may be very clean in comparison with a lot of the competitors, together with IBM MaaS360 and even VMware AirWatch.
Registering particular person units consists of downloading the Worx Dwelling app from the device-specific app retailer after which coming into within the acceptable consumer info. For iOS units some extra authorization steps are required to put in the customized certificates. With this performed, the gadget ought to present up within the administration console pretty rapidly and report every little thing it finds. I had no points registering all three units used for this take a look at.
Configuring customers works both by means of an current listing service corresponding to Microsoft AD or every other Light-weight Listing Entry Protocol (LDAP)-compliant listing. You may as well import native customers through the use of a flat file formatted with username, password, and teams, separated by a semicolon. This may increasingly throw some people for a loop because the overwhelming majority of different MDM and commonplace desktop administration instruments import units through the use of the CSV file format. Particular person customers will be added through the use of the Add Native Person dialog. Emails can then be despatched to teams of customers for self-enrolling their units. It is also potential to import an inventory of units through the use of a flat file just like the one for customers. I also needs to point out at this level that Home windows tablets are supported by XenMobile as nicely.
Administration and Insurance policies
XenMobile’s administration dashboard is extremely customizable. Clicking on the Customise button brings up a display letting you construct as much as 4 dashboards by selecting from seven totally different layouts and a spread of various info. The display makes use of quite a lot of graphical components to show pertinent info and makes use of coloration to point standing. A lot of the knowledge on the dashboard is clickable, with extra info out there do you have to want extra element.
One helpful component I appreciated on this dashboard is the flexibility to take an motion proper from the dashboard display by clicking on the Plus (+) signal on the backside of a selected widget. As an example, clicking on the iOS component within the Gadgets by Platform widget prompts a fly-out menu with choices together with Actions, Export View, and Choose All. The Actions button shows an inventory of things while you hover the mouse over the icon, together with Ship Notifications, Deploy, Selective Wipe, Full Wipe, Revoke, Find, and Allow Monitoring. This makes it straightforward to take motion on one gadget or a gaggle of units proper from the administration dashboard.
The Reporting tab from the Analyze menu supplies an inventory of 10 totally different studies which produce a CSV file. You possibly can produce the identical CSV immediately from the dashboard display through the use of the Export possibility as nicely. On particular person units, taking motion corresponding to locking/unlocking, selective and full wipe, or simply finding, occurs from the Handle tab. Choosing a person gadget by clicking on the row containing the goal brings up one other fly-out menu with choices to Edit, Deploy, Safe, Notify, and Delete. The Safe button brings up a separate menu field with the choices talked about beforehand plus App Lock and App Wipe.
I used to be in a position to take a look at the partial wipe characteristic on the Home windows Cellphone gadget and confirmed that each one “company” knowledge was eliminated. As soon as this process has been carried out, the gadget will stay within the Gadgets listing till you delete it. The standing for the Home windows Cellphone modified to “Gadget Unmanaged” after performing the selective wipe. It’s potential to deliver such a tool again beneath administration by selecting Authorize from the Safety Actions menu. This may occur when a company gadget was turned in by an worker leaving the corporate and is subsequently reissued to a different worker.
Greatest Worth Pricing
Citrix costs their product at $2.25 per thirty days per gadget or $2.89 per consumer per thirty days for as much as 10 units. This value is for his or her cloud-hosted surroundings and contains the essential degree of MDM performance. Nonetheless, the per-device value is lower than half the Microsoft Intune value, which solely covers 5 units. In actuality, a single consumer hardly ever has greater than 5 units—with three seemingly being the quantity you may encounter probably the most in multi-device conditions. However the base per-user value for XenMobile remains to be a standout amongst the competitors.
Citrix XenMobile supplies a stable MDM product backed by the corporate that has been offering distant entry options into Microsoft methods for years. A complete administration console makes performing routine administration duties straightforward, and the brand new Microsoft partnership will permit extra administration of issues corresponding to Workplace 365 apps, which is one thing that is not at the moment potential from the XenMobile platform by itself.