If your corporation continues to be slowed down in handbook processes and paper on the subject of accounting and invoices, it is gone time to embrace the cloud. There are many nice cloud-based accounting choices starting from small enterprise software program all the best way as much as enterprise accounting platforms, however one of the broadly used choices is Freshbooks.
There’s lots to love about FreshBooks, from its top-notch expense and time-tracking options to its deep monetary reporting and lengthy checklist of add-ons and integrations. However the platform additionally holds many hidden options and choices to enhance each the enterprise and consumer expertise. The next are 5 of probably the most helpful suggestions and methods to simplify invoicing, enhance consumer care, course of funds, and monitor bills so as to take advantage of your corporation’s FreshBooks funding.
1. Painless Funds
For sole proprietors and house owners of small to midsize companies (SMBs), notably within the service business, establishing on-line funds and integrating it with billing software program is usually a hair-pulling endeavor. One factor many SMBs aren’t conscious of is that FreshBooks affords a redesigned funds expertise particularly designed for SMBs.
FreshBooks accepts funds by way of bank card in addition to on-line cost gateways equivalent to PayPal and point-of-sale (POS) software program, together with Stripe. The FreshBooks funds expertise permits companies to just accept bank card funds and shoppers to pay invoices instantly, mechanically imports cost transaction charges as bills to avoid wasting time, and contains free auto-billing performance. On the New Bill web page, test the FreshBooks field within the On-line Fee part which, when chosen, lets enterprise customers view the standing of a cost straight within the account dashboard; it additionally offers shoppers a Pay Now possibility in bill emails resulting in a Safe Fee web page. If your corporation is constructed on easy transactions with out a difficult billing construction, test the FreshBooks cost field and skip all the setup kinds.
2. Greasing the COGS
For service-based companies and on-line retailers or e-commerce web sites logging a whole lot of product gross sales, there’s arguably no extra vital accounting expense to trace than Price of Items Offered (COGS) or the carrying worth of products offered throughout a specific monetary interval. If it’s worthwhile to mark an expense or a revenue and loss class in FreshBooks as COGS, it could actually imply something from service provider account charges and customized branding purchased for shoppers, to provides or companies for a bodily product, and the price of transport an order.
To wrangle and log all of those shifting COGS in FreshBooks, head to the Revenue and Loss part of your bills and edit expense classes to decide on what sort of COGS expense a given cost is. Choices embody promoting, contractors, worker advantages, workplace bills and postage, skilled companies, journey, and quite a few different classes. Beneath these foremost classes you can even create and test subcategories of COGS bills. Including an expense class is straightforward as properly; merely click on Edit within the expense checklist, open the Class dropdown menu, and identify a brand new class or subcategory in tax-friendly language.
three. Unlock Helpdesk and Venture Administration
A cloud accounting platform is rarely only a cloud accounting platform anymore. For all FreshBooks can do with invoicing, expense monitoring, monetary reporting, taxes, and extra, it additionally contains refined performance to create and fulfill objects, initiatives, and duties in addition to a built-in consumer help system. A helpful trick to maintain issues organized and make estimates and invoicing simpler is to designate value objects in FreshBooks. This kind of mission administration performance simplifies billing workflows by creating objects and duties to insert straight into an bill or report at a set worth.
To begin benefiting from the FreshBooks built-in assist desk, merely go to Settings and Permissions and allow the Consumer Administration and Ticket Administration settings. This permits enterprise customers to handle tickets straight in FreshBooks, and take care of consumer requests and points as they arrive up from inside the utility—with out having to interface with a separate assist desk platform.
four. Find out how to Preserve It All Synchronized
Synchronization errors are the bane of many FreshBooks customers’ existence. Particularly for those who’re hooking FreshBooks into different functions, sync points can typically end in information duplication or misplaced recordsdata and contacts, particularly if you get bookkeeping concerned. FreshBooks has top-notch time-tracking and invoicing capabilities however, for those who get one other utility concerned for bookkeeping or for interfacing straight with e-commerce web sites equivalent to Amazon or eBay, modifications in a single app do not at all times make it to a different.
Whereas there’s nothing you are able to do in FreshBooks to stop a sync difficulty in one other utility, the best and most complete strategy to cowl your bases is to create income and receivables stories in every app. Cross-referencing these totals, together with making a month-to-month guidelines of areas for your self and your shoppers to overview, provides you with a simple manner to make sure that totals match and construct in some redundancy in case of a sync error, be it a lacking or mal-adjusted bill or a cost merchandise that does not add up.
5. Customise, Customise, Customise
FreshBooks features a ton of built-in customization, formatting, and templating choices that many companies do not take full benefit of. Take the time to enhance and tailor your consumer expertise. In Setup Choices, click on the Colours & Logos web page to alter the menu shade to your organization’s shade scheme and add your organization brand. The consumer ought to really feel as if they’re logging in to your organization’s on-line accounting web site, not FreshBooks’.
In Templates, you possibly can select how your invoices look and customise the title of the bill, estimates, and credit score headings with the choice to point out a funds stub for these shoppers printing their invoices. You can even customise the emails a consumer receives when an bill is shipped, so take the time to craft a customized topic and e-mail physique to the consumer.
Lastly, on the Miscellaneous Settings web page, you possibly can allow direct e-mail bill hyperlinks, determine what number of traces you would like to look on the bill, unclick the FreshBooks Branding choice to do away with their logos and shade scheme in favor of your individual, and add different bells and whistles equivalent to textual content beneath your brand and pop-up welcome messages for when shoppers view their web page. FreshBooks affords a extra visually compelling consumer expertise than most different on-line accounting platforms so do not waste your month-to-month subscription payment by solely scratching the floor of what it could actually do.